200+ clients, millions of end users, and thousands of designs later, we’re an award-winning agency that’s worked with some of the biggest brands around.

Together,

we can do great things.

Codal has been named the BigCommerce 2021 Partner of the Year and recognized for the best User Experience + Design Award.

Empowering companies at the intersection of UX design, development, & business.

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Codal

Codal drives strategic process improvements and best practices to help you successfully deliver quality services to customers. 

Launch seamless and intuitive digital journeys that cater to users of all types and help you forge more meaningful connections with customers.

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Choosing between a native app or a responsive web app is a decision that’s not to be taken lightly. Each approach offers a host of benefits and challenges.

 Responsive Web vs Native Apps - What's Best for Mobile? | Codal

Responsive web vs native app: What’s best for your mobile presence?

Product design & development

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An effective user experience is one that establishes a real emotional connection with a user—ensuring them that they're interacting with a product designed by humans, for humans.

Enhancing your UX designs with microinteractions | Codal

An effective user experience (UX) is one that establishes a real emotional connection with a user—ensuring them that they are interacting with a product designed by humans, for humans. Often overlooked, microinteractions represent an integral part of this well-rounded UX.

Enhancing your UX designs with microinteractions

Service design

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By implementing a medical chatbot, you can improve patient-physician relationships and increase efficiency for your practice.

How implementing a medical chatbot can improve patient care & practice efficiency [Video] | Codal

Chatbots have come a long way since 1966 when the first chatbot was invented in an MIT lab by Joseph Wizenbaum. He named the Chatbot “ELIZA” and programmed it to act as a psychotherapist. 

How implementing a medical chatbot can improve patient care & practice efficiency [Video]

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Our UX strategists take the time to fully understand your business’ goals and requirements for each project, then carry out that vision with a detailed roadmap and comprehensive UX testing, keeping you updated on each step of the process from start to finish. 

UX strategy

UX Strategy Icon

Whether it’s a new product page or complete website redesign, we develop a seamless and engaging UX, integrate new tools, conduct usability testing, and perform proactive maintenance to keep things running smoothly—so you can focus on running your business. 

Web development

Web Development

With a deep knowledge of industry trends and user-centered design best practices, our UX team translates project goals and requirements into elegant wireframes—inspiring new ways to increase the value of your business’ digital products along the way. 

UX design

UX Design Icon

We learn the ins and outs of your business to develop service design solutions that exceed customer expectations.

Discovery   

In this article, we discuss the benefits of switching from monolithic eCommerce to a headless architecture.

Headless commerce

Our team collaborates with your team to create a plan that effectively prioritizes tasks, addresses potential roadblocks, and sets realistic timelines. 


Strategy       

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Throughout the design sprint process, we nail down project requirements to ensure a smooth and timely delivery that solves your business’ identified needs.

Design sprints

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With a deep understanding of the project requirements, our developers get to work on building the solution, whether it be a customer-facing portal or back-office application.

Engineering   

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After your business’ service design project is completed, we continue refining the product to ensure that it evolves with ever-changing industry trends and standards.

Maintenance   

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Check out our five-step process to service design projects - 

Our service design process

Redesigning an internal compliance tool for a firm with 1.8 million clients

Charles Schwab Case Study Image

The quantitative and qualitative data collected informed a successful design process that reduced 500 unique screens to a mere seven templates.

Financial Technology

SOC2

120+

separate screens streamlined to 7 templates

Looking to stay competitive in the rapidly digitizing financial sector, Charles Schwab enlisted Codal’s services to redesign one of its many internal web applications.

The Project

Charles Schwab needed to revamp its internal compliance solution, SchwabCT, with a user-focused, data-driven approach. 

Clients use the tool to automate highly manual, time-consuming tasks related to monitoring employee trading activity and to ultimately uphold their organization’s code of ethics. The legacy platform was slow and cumbersome, with over 550 separate screens for users to navigate through, creating workflow bottlenecks for both clients and Shwab employees.  

The Challenge

To gain a deeper understanding of Charles Schwab’s compliance solution and its users’ pain points, Codal kicked off the project with a rigorous Discovery phase. 

We analyzed the underlying technology to identify outdated software that could use modernization. And because our team prioritizes the end-user so heavily, we conducted a slew of user interviews and surveys, extending our scope from prospective clients to Schwab employees. 

From our technical audit, research, and interviews, Codal’s UX design team collected a wealth of both qualitative and quantitative data regarding the issues and opportunities of SchwabCT, then triaged them accordingly.

Discovery

Through a series of design sprints, our team built prototypes for the platform’s new user experience. Then, diving deeper into UX research, Codal attended a national Charles Schwab compliance conference to demonstrate the early prototypes and collect feedback from real users of the web application. 

From this feedback, we were able to transform common user expectations and frustrations into strategic platform updates, while continuing to address the web application’s bedrock issues. We also learned about desired functionalities that were completely missing from the platform, which we then included in our next round of prototyping and testing. 

Development

Codal transformed the outdated, complex technology into an extremely intuitive and aesthetically-pleasing web application. 

Once the project was finished, we had simplified SchwabCT by revamping the platform’s information architecture, consolidating over 550 separate screens into a mere 7 templates. This tool continues to help organizations grow by streamlining financial compliance via workflow automation and superior UX design. 

The Result

Explore Codal’s digital products and discover how Codal served Charles Schwab through data-driven, market-tested web application development.

Web Application Development Case Study | Charles Schwab

Python

Angular

Swift

Kotlin

Charles Schwab

Connecting culinary buyers and sellers with an effortless shopping experience.

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In order to connect culinary buyers and sellers in a convenient manner, and facilitate the sale of high-quality food products, Orderve needed an elegant and intelligent eCommerce site.

Retail/eCommerce

10,000+

Orderve needed a trusted partner to help build its cutting-edge culinary marketplace. With its internal team constructing the eCommerce backend, Orderve was seeking an agency to design and implement an innovative UX/UI. The goal was to ensure a sleek, contemporary edge and effortless navigation for all user types.

Founded in 2018, Orderve is an online marketplace dedicated to connecting culinary buyers and sellers. Chefs and restaurateurs seeking high-quality ingredients in bulk can purchase directly from sellers, with Orderve seamlessly handling the complex logistics. Its easy-to-use platform saves users time and effort, helping buyers to continue crafting excellent dishes and sellers to provide the superior ingredients that inspire them.

Intro

In order to connect culinary buyers and sellers in a convenient manner, and facilitate the sale of high-quality food products, Orderve needed an elegant and intelligent eCommerce site. With a unique, engaging visual identity, a strong UX, and a comprehensive set of features essential to the success of the site, Codal’s work was cut out for us.

Codal began by initiating an extensive discovery phase in collaboration with the Orderve team. This phase is much more than a simple project kickoff. Rather, it involves comprehensive research and iteration and seeks to lay the foundation for the project’s strategy and overall design. 

As part of this phase, Codal’s UI designers crafted a unique and engaging visual identity for Orderve. Working in close collaboration with the Orderve team, Codal designers determined key differentiating factors for the brand and used these factors to design and iterate on visual assets that would make the website eye-catching and aesthetically pleasing for users. Codal’s UI team created an extensive brand guide outlining the composition, as well as the look-and-feel of Orderve’s website. Featuring modern typography, a simple color palette, and imagery focused on quality food, the brand guide serves to create a seamless, clean visual identity for Orderve. After creating the brand guide, Codal’s UI designers implemented its provisions to create homepage concepts for Orderve’s website.

Meanwhile, the Codal UX team worked to determine a viable feature list for Orderve’s site to bring it to market in the fastest, most efficient way possible. Orderve provided the UX team with extensive market and UX research, which was combed through to determine the essential features, functionality, and layout that would make Orderve successful at launch. Working with Orderve stakeholders and the site’s eCommerce platform provider to identify priorities and capabilities, Codal assembled a feature list that would serve as the roadmap for building an elegant, intelligent website.

Strategy

Upon completing the discovery phase, Codal understood the unique value proposition of Orderve's service offerings to chefs, restaurateurs, and product sellers. It became clear that showcasing the integrity of a brand that is synonymous with success within the service industry was essential to the success of the project. With this in mind, the Codal team initiated the development phase.

Codal’s designers worked onsite in Orderve’s Chicago office. This established a great rapport with Orderve stakeholders, as Codal’s designers were very transparent about our process and deadlines. Orderve was able to see Codal’s progress in real-time. Together, Codal and Orderve reviewed designs and participated in collaborative workshops to solve some of the bigger challenges of the site, like implementing smart product categorization, creating the logic to manage transactions, and ideating on visual branding. This was not your typical client-agency relationship.

Design

Using a waterfall approach, the Codal UX team created wireframes for modules across desktop and mobile. These wireframes were then handed off to Codal’s UI designers to implement Orderve’s visual assets and create high-fidelity mockups. As each module was completed at both the wireframe and high-fidelity levels, Codal’s UX and UI designers reviewed the Orderve team and made iterations as necessary.

After launching the initial site, Codal worked to maintain and refine based on new requirements and new information about how users were interacting with Orderve. A number of fixes and enhancements were incorporated based on user research conducted by Codal and Orderve. The Codal team restructured the product detail pages (PDPs) to cater more to B2B users, revamping buy boxes, adjusting product measurement units, adjusting how shipping estimates are displayed, and more. Codal also revamped categorization as Orderve continued to add more and more products, creating smart intermediary category pages (ICPs) to help users easily navigate through 10,000+ products to find exactly what they are looking for.

See how Codal designed a marketplace that connects culinary buyers and sellers with an effortless shopping experience for Orderve.

Culinary Marketplace Design Case Study | Orderve

InVision

Orderve

With the right blend of people, processes, and technology, your business can unlock its full potential—and that’s where Codal’s service design team comes in. We integrate sophisticated digital technologies with various back- and front-end systems to enhance the user experience (UX) and streamline internal workflows. Effective service design enables stronger communication between your business, its customers, and its third-party service providers, so you can continuously refine processes and optimize revenue as you scale. 

Our service design solutions

Service Design | Codal | Web Design and Development Chicago

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Let’s collaborate 

200+ clients, millions of end users, and billions of dollars in business growth. We’re an award-winning firm that’s worked with some of the biggest brands in the world. 

Together

Our lean, interdisciplinary teams help you bring innovative digital solutions to market at scale. Drawing on a variety of perspectives, qualifications, and strategies, we make true strategic digital transformation a reality.

From UX design and mobile app development, to digital transformation and data strategy, explore the consulting services and solutions Codal has to offer.

Solutions | Codal | Top Digital Agency in Chicago

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No matter what the challenge,

Codal has the knowledge and experience to solve it.

Utilizing analytics and data gathered through extensive research, Codal creates digital products tailored to your customers, ensuring the finished solution caters to all user types. 

Leverage elegant, intelligent, and immersive digital experiences tailored to your customers’ wants and needs, as well as your business goals.

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Check out our five-step process to product design and develop projects - 

Our product design & development process

Whether you’re building a new website, mobile application, internal business platform, or any other digital product, Codal is here to guide you through the process with speed and efficiency. Using advanced technologies and a data-based approach, our award-winning designers and developers create solutions that facilitate practical and meaningful experiences for your business’ customers, employees, and stakeholders. This means stronger user engagement, streamlined workflows, fewer support issues, and optimized revenue. 

Our product design & development solutions

Get elegant, intelligent, and immersive digital experiences tailored to your customers’ needs—and your business goals.

Product Design & Development | Codal | UX Design Agency

Product design and development 

We help your business launch digital commerce experiences that drive sales and create genuine customer delight.

Get headless architecture with engaging shopping experiences that drive conversions from a certified Shopify and BigCommerce Elite partner.

e commerce

Check out our five-step process to eCommerce projects - 

Our eCommerce design & development process

For more than a decade, Codal has been helping businesses thrive in the eCommerce landscape. With superior UX/UI design, we give your business the tools it needs to enhance its digital presence, expand its customer base, as well as create and manage additional streams of revenue. By establishing a sophisticated and agile eCommerce tech stack, we ensure scalability, so your business can rapidly adapt to new industry trends, consumer behaviors, and emerging technologies. Codal is currently a trusted partner of both Shopify and BigCommerce—two of the top eCommerce platforms on the market today. 

Our eCommerce solutions

Get elegant, intelligent, and immersive shopping experiences that create positive customer impressions and drive conversions.

eCommerce Website Development Company | Codal

eCommerce

Collecting, visualizing, and analyzing massive amounts of data to discover actionable insights is a crucial part of creating a sound business strategy.

Harness the power of data to drive strategic decisions, uncover opportunities, and support the overall success of your business.

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Check out our five-step process to data strategy projects - 

Our data strategy process

Every growing business needs a strategy for collecting and analyzing data. But with so many different approaches and available technologies, it can be difficult to know where to start, or how to get more value from your current tools. Codal can help your business uncover new opportunities, drive strategic decisions, and optimize revenue by harnessing the power of data.

Our data strategy solutions

Data Strategy | Codal | Digital Consulting Firm

Data strategy

We stand up intelligent, cost-effective microservices architectures that let businesses achieve true scalability.

Go to market faster with a platform that’s flexible, designed to scale, and provides long-term value.

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Check out our five-step process to microservices architecture projects - 

Our microservice architecture process

Trading in your business’ monolithic system for a microservices architecture can come with many benefits, such as greater programming flexibility, the ability for development teams to work independently of each other, and a faster time-to-market for application modifications. Codal helps determine whether or not microservices are right for your business, then creates a roadmap for success. We implement microservices to enhance the overall agility, scalability, and security of your business—resulting in lower costs, streamlined workflows, and optimized revenue.

Our microservices architecture solutions

Wondering if trading in your monolithic system for a microservices architecture is best for your business? Codal can help.

Microservice Architecture | Codal | Web Development Services

Microservice architecture

Codal can guide your business through a hassle-free transition from the old to the upgraded, allowing you to migrate systems and solutions without the hassle.

Modernize your legacy technology and guide your business through a hassle-free transition from the old to the upgraded.

replatforming

Check out our five-step process to modernization projects - 

Our modernization process

The process of switching from a legacy platform to a more advanced solution—without disrupting your business’ customer experience or internal workflows—requires significant time, resources, and technical expertise. Our award-winning team collaborates with the key players on your end to determine which platforms and tools are best suited for your scaling business. Then we execute the new platform transition and integrate any third-party solutions, establishing a technological infrastructure that supports efficient UX updates, robust security, and superior data analytics.